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Fire & Water - Cleanup & Restoration

Archived Blog Posts

A Professional Response to Fire Damage

11/19/2020 (Permalink)

Fire has a tremendous capacity for destruction and is one of the most widespread and common risks when it comes to commercial properties. As a result, most businesses have insurance coverage that includes protection against fire losses. When flames do break out, business owners contact professionals to respond to the fire and smoke damage. With the right equipment, these professionals help business owners get their properties back into working condition.

The Scope of Destruction

Experienced fire and smoke cleaning technicians understand that fire damage goes beyond the direct destruction. They take quick action to respond to several fire-related issues:

  • Stains left behind by soot resting on porous surfaces
  • Mold and mildew growth after the use of water to put out flames
  • Corrosion on metal surfaces exposed to water and oxygen
  • Poor air quality as smoke and mold particles hang in the air

The longer commercial properties sit after smoke damage occurs, the more likely it is that the extent and scope of the destruction will increase. The best response to fire and soot damage is to act as soon as possible.

Assessment of the Damage

As professionals arrive at a commercial property to respond, they'll assess the amount of fire, smoke, and water damage. As they begin their inspections, technicians also focused on safety. There are several safety risks inherent in the destruction left after a fire. Experienced fire damage cleanup and remediation professionals are certified and licensed to enter the property. In addition to training and authorization, they have the proper protective equipment to enter weakened structures.

The Cleanup Process

With safety procedures underway, cleanup and restoration professionals are ready to secure entry points and property breaches (such as broken windows and holes in the roof), establish security against further destruction, and begin removing debris. Technicians also remove as much equipment and inventory as possible. At this point, water removal and deep cleaning can begin.

The end goal of the cleanup work is to remove all evidence that a fire took place. When your properties are affected by the fire and smoke damage, the work of professionals begins with safety and results in pristine buildings.

The Science of Drying

11/19/2020 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Greenville/Cleveland is trained in the science of drying and follows strict industry-approved standards to help lower the chances of secondary damages, like mold. If your home or business suffers water damage, SERVPRO of Greenville/Cleveland will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor weather the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are we, moisture will naturally move to drier air at the surface of the material—but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Greenville/Cleveland has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces, inside walls, and much more. SERVPRO also uses state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying process of your home or business.

The bottom line? SERVPRO of Greenville/Cleveland has the training and equipment to help make your water damage “Like it never even happened.”

Severe Weather Preparedness Plan

10/2/2020 (Permalink)

Severe weather is an absolutely terrifying thing to be faced with. Not only can it cause severe damage to your home, but it is also extremely unpredictable, meaning conditions can turn hazardous in an instant. The costs of having storm damage restored can also be exorbitant, but the most important thing is making sure your family is safe.

As with any difficult life scenario, one of the best things you can do is to have a plan in place in case server weather moves into your area. That way, instead of panicking or being unsure of what to do, you can be certain of how to proceed to keep your family safe.

By knowing where to go, where your supplies are and that you have made sure you can stay in your shelter, you can have much more peace of mind surrounding your family’s well-being.

Elements to Consider for a Severe Weather Preparedness Plan

Where Will You Seek Shelter?

It is always a good idea to have a designated shelter spot in your home where everyone can head if the weather turns severe. Ideally, this would be a basement, but you can also choose an area of your home that does not have windows and few exterior walls if a basement is not available.

Do We Have Food and Water?

Once you seek shelter, it is wise to make sure you do not have to leave until the weather event has passed. It is a good idea to keep nonperishable foods and plenty of water in your shelter spot so you can stay put for the duration of the storm.

What Will Your Light Source Be?

Power outages are extremely common during severe weather, so it is smart to keep flashlights and lanterns in your shelter area in case you can’t use your home’s electricity. Be sure to pack batteries, too, as they can lose their power with time.

If your home is damaged by a severe weather event, we are here for all your restoration needs. You can contact us as soon as you discover the damage for the quickest response possible, and with our 24/7 emergency line, you will never have to wait to get in touch. Contact SERVPRO of Greenville/Cleveland at (662)846-1700.

Risks Associated with Lighting Candles

10/2/2020 (Permalink)

Burning candles in the home is an extremely common practice, whether it is for scent, ambiance or holiday celebrations—but with the regularity of an activity like this, it can be easy to forget the fire hazards that candles can pose in the home. While small, it is important to remember that candles are still an open flame and present the same dangers that any other type of fire would when in use.

Candles are responsible for nearly 10,000 fires every single year, many of which are entirely avoidable.

Many fires caused by candles are a result of people placing them too close to flammable objects, especially if they leave the room or fall asleep while the candle is still burning. Below, we will go over some candle safety tips so you can be certain you are decorating and celebrating safely.

Top Tips for Candle Safety in the Home

While candles can be a great way to decorate your home and add pleasant scents, you should still treat them as carefully as you would any other open flame. Here are some helpful safety tips:

  • Keep candles at least a foot from anything flammable, such as drapes, upholstery or blankets.
  • Rely on flashlights or lanterns for light sources instead of candles in case of a power outage.
  • Make sure candles are always out of reach of young children.
  • Do not place candles anywhere that they could be accidentally knocked over, especially if you have pets in the house.
  • Do not leave the room if a candle is burning and extinguish a candle if you think you may fall asleep.
  • Trim your candle’s wick before lighting to keep the flame low and prevent it from flickering or flaring up unpredictably.
  • Avoid placing your candle in a place that is drafty as this can blow the flame.

If your home is damaged by flames or smoke, you can count on our expert technicians to handle every aspect of the restoration. We are here 24 hours a day to take your call, give you more information or dispatch quickly to begin your restoration.  Call us today to learn more.

Water Damages in Restaurants

10/2/2020 (Permalink)

Owning a restaurant can be a very rewarding experience, but also filled with many obstacles. With multiple sinks, toilets, and a dish washing machine, as well as natural weather occurrences, the potential for water damage within your business is high.  Water or flood damage in your restaurant can cripple your business and make it unsafe for you to continue standard operations until specific safeguards are in place. Contamination threats, such as bacteria or mold, that can arise from standing water, could close your doors immediately.  To protect your restaurant and keep business flowing after a water damage, call the professionals at SERVPRO of Greenville/Cleveland. We have water restoration experts capable of addressing standing water and implementing drying solutions, as well as cleaning technicians and biohazard specialists if needed to ensure the safety of your restaurant.

Timely response to a water damage is essential in minimizing the disruption of business.  SERVPRO of Greenville/Cleveland offers 24-hour emergency water damage response, allowing us to address saturation and exposed materials quickly, and identify which areas are most prone to mold and microbial threats. We have a full line of potent antimicrobial products that can help to eliminate mold spores present on surfaces and protect them from potential colonization.

Removing any standing water in a timely fashion is necessary to not only protect the building your business operates in, but also your investment in the furniture, fixtures, and equipment in the restaurant.  From wooden legs of chairs and tables, to bases of booths, and carpets & upholstery, prolonged exposure to excessive moisture can warp and distort these structures to the point of requiring replacement.  SERVPRO of Greenville/Cleveland has industry leading drying and extraction equipment and to give your restaurant the immediate attention it needs.

Call SERVPRO of Greenville/Cleveland today at (662) 846-1700 for your Clean Up and Restoration needs, We’re Here to Help!

Flooding

10/2/2020 (Permalink)

Flooding is defined as “an overflowing of water onto land that is normally dry.”  Flooding can be caused by a multitude of different occurrences, the two experienced most frequently in the Florida Panhandle being tropical systems and heavy thunderstorms.  Floods are the most common and widespread of all weather-related natural disasters, therefore it is important to understand the different types of flooding possible in your area.

River Flood – a river flood occurs when water rises over the top of a riverbank.  This can immediately affect structures located near the river, and if water levels continue to rise, affect homes and businesses downstream.

Coastal Flood – a coastal flood occurs when land areas along the coast are inundated with rising waters.  A combination of factors, including tidal patterns, rainfall, and land elevation can all play a role in coastal flooding issues. 

Storm Surge – Storm surge is a variation of coastal flooding in which the wind, atmospheric pressure, and waves of a severe storm greatly increase the water level in coastal areas.  Highly common during hurricanes, storm surge can occur very quickly, and pose serious property and safety concerns.

Flash Flood – a flash flood is usually caused by heavy or excessive rainfall in a short period of time.  Flash floods can occur with very little warning and be extremely dangerous.  Clogged draining systems and standing debris can contribute to the likelihood of flash flooding occurrences.

Understanding different types of flooding, those that are most common in your area, and how to prepare, can help to protect both your and your property in the event of a flooding disaster.  In the unfortunate event that flood waters have caused property damage to your home or business, SERVPRO of Greenville/Cleveland is Here to Help.  For more information about our services, give us a call at 662-846-1700.

Source: https://www.nssl.noaa.gov/education/svrwx101/floods/types/

Clogged Drains

10/2/2020 (Permalink)

When you are dealing with a clogged drain at home, it may sound tempting to just pour a chemical cleaner to eliminate the problem. However, this is not always the right solution. Drain cleaner has some properties that can damage your pipes and wreak havoc on your home in Sunflower, Bolivar, or Washington County. Educate yourself about this type of cleaner to use it appropriately.

The Basics of Chemical Cleaners

Liquid cleaners used in sewage cleaning can be either oxidizing, caustic or acidic. No matter the type of chemicals, they create heat that dissolves organic blockage such as food, hair, or grease. Specifically, the cleaner triggers an electron transfer that either adds to or removes electrons from the organic matter. The heat generated by this exchange then weakens the clog, making it easier to flush away.

Potential Damage and Consequences
Despite the convenience of these cleaners, they are not ideal for every clogged drain case. There are specific situations where they can damage the pipes.

  • Plastic pipes
  • Older and weaker metal pipes
  • Complete drain blockage

The strong chemicals can diminish the pipes, leading to extensive water damage that only an emergency remediation service can fix. They also have secondary effects on both your health and the environment. Prevent these consequences by limiting use to partial blockage made of organic materials and only as a last resort when alternatives fail.

Alternatives to Cleaners
There are a couple of solutions to try before deploying a drain cleaner. First, you can go the mechanical route by using tools to manually unclog the drain. Augers and plunges are the most common devices for this method. If it does not work, try enzymatic cleaners. These products contain enzymes, or bacteria, that break down the clog. They usually take a day to unblock the pipe, but they are a safer option.
While chemical cleaners are a fast solution for a clogged drain, they are not always effective and should be used when out of options. Ensure your situation meets the right criteria before using this agent.

Should I have a fire extinguisher in my home?

9/21/2020 (Permalink)

Home fire safety should start with a working smoke detector and a fire safety plan. If you already have those in your home, though, you may consider a fire extinguisher as the next step in fire preparedness.

A fire extinguisher works to put out a small fire by removing one of the three components of the fire triangle: heat, oxygen, and fuel. The most common fire extinguisher removes oxygen from a fire by smothering it in a dry chemical foam. In a way, it’s a high-powered version of pouring baking soda on a grease fire, which makes it particularly relevant in the kitchen.

But if you’re going to invest in a fire extinguisher to help protect your home and family—which luckily isn’t a huge investment, with most home units coming in between $10 and $40—you don’t want a one-hit wonder. The National Fire Protection Association recommends a multipurpose extinguisher, which works to suppress fires from ‘ordinary combustibles,’ grease fires, and electrical fires. 

Once again, having a working smoke detector in each room of your home should be your first priority in home fire preparedness. Two-thirds of home fire deaths occur in homes without working smoke alarms. The U.S. Fire Administration (USFA) recommends checking the batteries in your smoke detector once a month, changing them at least once a year, and replacing the unit altogether once it is 10 years old. Once you’re confident with this routine, you can consider adding a fire extinguisher to your home arsenal!

5 Common Sewer Problems

9/21/2020 (Permalink)

Your building’s biggest drain is its sewer line. Major problems can occur as a result of a damaged or blocked sewer line. These issues can wreak havoc on a commercial building if they aren’t discovered and solved early on. Beware of the following potential problems.

1. Substances Building Up
Never put grease down a drain; it’ll solidify and build up in the pipes. Coffee grounds are also one of the worst substances for a drain.

2. Foreign Objects Getting Stuck
Sanitary sewer lines and bathroom drains — both residential and commercial — are designed to handle only human waste and toilet tissue. Nothing else should be put down the drains. Even paper towels and “flushable wipes” are harmful to septic systems.

3. Tree Roots Growing
In their search for moisture and nutrients, tree roots will invariably find your sewer system. They’ll even grow into the line by infiltrating cracks that develop in the pipes. This can cause serious problems such as pipe breaks, as well as leaking or blocked sewer lines. A toilet overflow is often the first sign of a sewer blockage.

4. Lines Failing
Freezing and thawing cycles in the ground, shifting soil, tree roots or the settling of a structure can cause pipe breaks, cracks or collapse. When damaged sewer lines leak, the water will saturate the ground surrounding the pipes, causing more damage to the line when it freezes. Piping that isn't made of PVC is at risk of deteriorating and can give way, obstructing flow through the pipe.

5. Pipes Sagging
Over time, parts of pipes will sag deeper into the ground. Water, waste, and sediment will then collect in this “bellied” area and get trapped, blocking the line from flowing properly.
Always be mindful of signs of a leaking or blocked sewer line at your building. If a problem occurs, water damage clean up experts will return your property to its preloss condition as quickly as possible. Prevention is key, so have your sewer line inspected every three to five years.

Preparing for the Next Storm

9/21/2020 (Permalink)

Professional meteorologists can't often accurately predict the upcoming weather, so it's not likely that you'll be able to. This doesn't mean you shouldn't be ready for severe storms. Your commercial building could suffer significant damage if you are not prepared. Flooding and other water damage, along with mold, broken windows and materials, and other issues could occur. There are some helpful tips you can follow to prevent disaster and practice good storm preparedness.

Common Storm Damage
Like in other places around the country, weather in Mississippi can be unpredictable. Thunderstorms, downpours, heavy winds, and other examples of Mother nature's fury can unleash on your building. Results from these storms can include:

  • Leaky roofs, leading to flooding in upper levels
  • High winds blowing over trees onto the structure
  • High winds breaking windows, blowing off roof shingles or ruining the siding

Evacuation Plan
Bad weather can hit at any time. Good property management looks out for the building's tenants, especially when rough storms occur when the building is occupied. Putting together an escape strategy is vital. Make sure everyone in the building knows where all the exits are, especially the closest ones. Identify a gathering place outside the facility. Also, assign key roles to responsible people.

Inspect the Roof and Rain Gutters
It doesn't take a deluge of water to leak through the roof and start to damage your building. In your storm preparedness activities, make sure the roof is sound and is free of weak spots. You should also take a look at the rain gutters and downspouts to ensure that they are diverting water away from the property.

Shutter Up
If you live in an area where large wind gusts are common, you should consider installing window shutters. You can find various types, including those built to withstand hurricane-force winds.
If you are not taking storm preparedness seriously, it's time to start putting these tips into practice. Before you have to call a professional cleanup company to the rescue, you can avoid some potential problems.

How to Keep Your Sprinkler System From Having Problems

9/21/2020 (Permalink)

Imagine your commercial property soaked from an accidental sprinkler activation. Now picture the damage caused by a malfunction during a fire. Improper sprinkler maintenance may cost you dearly, so take this issue seriously and avoid unnecessary losses.

Causes of Sprinkler Impairments

Fire protection systems fail to operate correctly for four reasons:

1. Corrosion, sometimes generated by an excess buildup of oxygenated water from dry pipes

2. Freezing or overheating, caused by extreme temperatures

3. An unreliable water supply, resulting from improper installation

4. Proximity to other sprinkler heads, triggering the heat-sensitive mechanisms to interfere with one another.

Avoid these scenarios and keep your building in Fort Collins, CO safe by following the below sprinkler maintenance suggestions.

Sprinkler Optimization

Fire sprinklers can become dirty, especially in areas like kitchens where greases and oils are used. Water may not properly deploy if sprinkler heads are grimy. Therefore, have them cleaned with a non-corrosive degreaser. When painting ceilings, take precautions so that paint never covers sprinkler parts. Also, move filing cabinets and other ceiling-height items a minimum of 18 inches away from spray arcs, as obstructions may hamper water from reaching ablaze.

Sprinkler Inspections

Checkups performed by trained technicians can reveal problems you would never detect otherwise, such as deeply hidden rust or improper calibration. Have non-electronic control valves tested weekly, as these must be open to properly distribute water. If your building utilizes electronic valves, have them examined during your annual analysis. Considering knobs can easily be mistakenly turned, check your building’s pressure levels quarterly. Gauges are best tested every five years and occasionally need replacement. Your building’s occupancy and protection design will determine the level of review required. After your technician performs an audit, request documentation that explicitly details all findings. Fire protectors should deploy only when necessary, never when a fire isn’t present. Proper sprinkler maintenance means it's less likely you will ever require services from a water restoration specialist.

Kitchen Safety Tips

9/21/2020 (Permalink)

A stove and oven are a necessary household item. We use them on a daily basis for small meals and large meals alike. The stove is a critical component of the household and life would be hard without one, but life can be dangerous if you are not practicing safety and caution while using a stove.

Cooking fires are the primary cause of residential fires in the U.S.. For the most part, kitchen fires are preventable, if you follow the safety tips provided below.

PURCHASING A STOVE TOP & OVEN:

  • Make sure it has the label of an independent testing lab.
  • Register your oven either online or with the provided card. This allows the manufacturer to contact you about recalls or potential dangers.
  • Be sure that your oven is installed properly, with safe clearance from the hood and proper wiring.
  • Consider installing "after market" safety devices, especially if small children are in your household. 
    • Stove Knob Stops
    • Stove Locking Straps
    • Stove Safety Guards

USING YOUR STOVE TOP & OVEN:

  • Never leave cooking unattended.
  • Keep it clean. Food particles and grease residue can ignite and cause a fire.
  • Create a “Kid-Free Zone” that children are aware they are not allowed to enter.
  • Check for body safety.
    • Tie back long hair.
    • Roll up long sleeves.
    • Remove loose jewelry.
    • Be sure footwear is non-slip.
  • Before each use, do an oven safety check.
    • Be sure you do not smell gas leaking from a gas stove.  If you do, open a window and leave the room.
    • Make sure there is nothing in the oven. An oven should never be used for storage.
    • Make sure that there are no food particles or grease residue on the stove top.
    • Position your oven racks before pre-heating to prevent scalding.
  • Be sure to follow safety guidelines when using stove top burners.
    • Use burners on the back as much as possible.
    • Never use a pot that is too small or big for the burner.
    • Never leave a burner on that does not have a filled pot or pan on it.
    • Do not leave an empty pan on a hot burners.
    • Turn all pot and pan handles inwards. They can be pulled and knocked over when they are turned out.
  • Close the oven door immediately after removing or testing food.
  • Keep oven mitts and other cloth and paper out of the way of the burners.
  • Use oven mitts and oven sticks to remove pots and pans from the stove top or oven.
  • Keep a fire extinguisher, baking soda and metal lids nearby to put out fires quickly.

IN CASE OF FIRE:

  • Never use water on a grease fire.
  • If it is small in the pan, throw baking soda on top of it or cover it with a metal lid.
  • Never use flour or fan the flames with a towel.
  • Use an ABC rated dry chemical extinguisher. Be sure it is placed next to an exit so that you can back out of the kitchen and home if the fire becomes uncontrollable.
  • If it is too big to smother with a lid or put out with an extinguisher, turn off the burner, move the pan off the burner if you are able to, and evacuate the house.
  • If it is in the oven, keep the door closed and turn off the heating element.
  • Do not remove a lid or open the oven door until the pot or pan has completely cooled.
  • Before trying to fight a fire, be sure to evacuate everyone from the home.
  • Turn off the burners or oven.

If the fire does not go out, exit the home and call for emergency help. If you need help with restoring your home after a fire, Call SERVPRO of Greenville/Cleveland at 662-846-1700.

Flood and Storm Damage

8/13/2020 (Permalink)

After a storm moves through the area, your home may suffer flood damage, wind damage, and more. The situation may leave your home or commercial building devastated. However, if you act quickly and contact the professionals right away, you can minimize the possibility of secondary damage while restoring anything that has suffered more serious problems.

Why Contact the Professionals?

Contacting the professionals at SERVPRO of Greenville/Cleveland means you have access to experienced and skilled individuals who have restored homes and commercial buildings through the years. They have access to the advanced equipment along with cutting-edge techniques to handle any storm flood damage that may occur.

After flooding has occurred, it isn’t unusual to find interior water damage to the kitchen cabinets, clothing, furniture, floors, ceilings, walls, and other areas in the building or home. If you don’t restore the property properly, flood damage can cause mold infestation and decay. There are several services you can count on the professionals to provide. These include:

  • Prompt Response: These professionals understand that when you call for help with flood or storm related water damage, timing is critical. This is why they respond to any emergency quickly. The restoration process can begin right away, and the best and most efficient solutions will be used.
  • Help with Insurance Claims: These professionals will offer a service that involves listing anything that was ruined during the flood or storm in a detailed list. They will also take an inventory of all the contents in every room.
  • Use Professional Grade Tools and Equipment: In most cases, the rental equipment you get from the hardware store may not be able to handle the job effectively. These professionals have access to commercial grade equipment that will completely dry the affected areas to ensure the growth of mold is avoided.
  • Removal: These professionals will carefully remove any contaminated or unsalvageable structures, such as window trim, door, drywall, padding, and carpeting.

Help with the Restoration Process

Before the professionals arrive at your property, you should remove any furniture or other valuable items like electronics, paintings, and more, until they are put in a safe place. You can also open the doors and windows to help increase the airflow in the home or building.

Proper Cleaning Areas Affected by Contaminated Water

Contaminated water can cause serious health problems for you and for your family. These professionals know the right way to clean the area with strong and effective antimicrobial products. They will also make sure that all affected surfaces and materials are addressed to ensure that no dangerous substances are left behind.

If flooding or other water-related issues arise, the best thing you can do is contact the professionals right away. Make sure you don’t put off calling SERVPRO of Greenville/Cleveland, as this is going to let help prevent the problem from getting worse and lead to even more issues. Being informed and knowing what to look for and consider is the best way to ensure serious problems don’t occur.

How to Replace a Faulty Toilet

8/12/2020 (Permalink)

If you find you have a leaking toilet, it is best to fix it as soon as possible to avoid further damage. You may wonder how to get your business in Mississippi back to normal with minimal impact on your bottom line. Luckily, there are a few steps you can take to easily replace a faulty toilet.

1. Turn Off the Water
Be sure to turn off the water before beginning any work. The shutoff valve is usually located on the floor or wall behind the toilet. Turning this knob in a clockwise direction will stop the flow of water coming into the tank.

2. Soak Up the Water
Before removing the leaking toilet, get rid of the water by flushing and holding down the handle until no more water is passing through the bowl. Use a cup to dip out any water that is pooled in the old toilet and then soak up any remaining water with a sponge.

3. Remove the Old Toilet
Loosen the compression nut attached to the shutoff valve and then disconnect the water supply tube. Remove the caps and nuts from the closet bolts. Once the toilet has been set free, gently rock it back and forth to release any seals and then pull up on the bowl.

4. Install the New Toilet
Insert a new wax gasket over the closet flange. Carefully set the new toilet over the new gaskets while holding onto the seat hinges. Use the closet bolts to help guide the toilet into the right place. Push down on the toilet while tightening the bolts. Your toilet repair will be done once you replace the bolt caps, reattach the supply hose, and turn the water back on.
A leaking toilet can be more than a nuisance. Over time, it can cause water damage that can ruin floors or seep into subfloors, baseboards, or walls. If you have experienced water damage, you can hire SERVPRO of Greenville/Cleveland to disinfect and restore your building to its previous condition.

Storm Damage

7/28/2020 (Permalink)

Every year, all over the country, catastrophic natural disasters wreak havoc on communities large and small.

Whether its a tornado, flooding, or hail damage, the effects of these colossal events can be felt across the nation.

In the midst of the chaos and stress caused by these happenings, it is easy for business and home owners to feel overwhelmed and lost.

SERVPRO of Greenville/Cleveland strives to put our customers at ease, guiding and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

So in the event that your home or business is involved in a STORM, you can rely on SERVPRO of Greenville/Cleveland (662) 846-1700 to turn a stressful situation into a manageable, professional experience.

Storm Emergency Kit

7/28/2020 (Permalink)

There are many things you can do to prepare for a "storm event".  One of these very important items is a Home Emergency Kit/Car Emergency Kit.  In the kit is a collection of basic household/automobile items that you will need in an emergency. Try to assemble your kit as soon as possible so that it will be ready in case of an emergency and don't forget to rotate new items in so when you need it there will not be expired or out-of-date items.  

When there is a "storm event" it takes at least 72 hours for emergency and relief workers to be on scene. Services like electricity and phone might be cut off for over a week. Kits should be prepared with this information in mind.

Be Prepared!!  Use online resources to see what should be in your emergency kit!

Water Leaks in Bathroom

7/28/2020 (Permalink)

The worst water damage is the kind you don’t detect until significant damage is done. Water can leak slowly and silently, and bathrooms can be notoriously hard to spot because it tends to be a room with moisture anyway. As it turns out, these quiet drips can cause extensive water damage with time. What are some common causes of water leaks in bathrooms? Here are three typical causes:

  • Grout deterioration around showers
  • Broken faucet in sink, bathtub or shower
  • Damaged drain in bathtub or shower

While damage can be hard to spot in a bathroom, here are a few things to look for; sure signs that you have water damage that needs to be addressed.

Mildew or Mold

The first sign of a hidden leak is usually mold and mildew on the outside of the tub, shower or wall. While it might not be a sure sign of significant water damage, it does indicate that something is off and that it might be time to call in a water damage specialis to check it out. To be sure, dry any moisture that appears on the outside surface of the tub, shower or wall. If water reappears shortly after you use the tub or shower again, you’ve got water leaking from somewhere.

Damaged Walls or Ceiling

Water gets splashed on bathroom floors now and then, and that should not be a problem as long as it’s not substantial. Bathrooms are built to take occasional water exposure. However, if you see a patch, stain or crack on the ceiling below the washroom, there’s an issue. You are likely dealing with a shower pan leak or broken drain line. Of course, if you’re in a one-story home, there won’t be a ceiling below your bathroom, so you may have to rely on mold or mildew appearing or an odd odor.

If you’ve experienced a leak in your bathroom, or suspect you have water damage, contact SERVPRO of Greenville/Cleveland at (662) 846-1700 to get the issue resolved immediately. We’re here 24/7 to help you. Call us today!

Water Damage During the Night

7/28/2020 (Permalink)

Have you ever been sound asleep, and suddenly your phone rings. It's your nighttime maintenance technician notifying you that your building has flooded. And you exact thoughts are "Oh no, it's the middle of the night, who do I call?". The answer to that question is SERVPRO! We take the stress and headache away from you, making the process simple and stress free for you.

Our SERVPRO of Greenville/Cleveland team is here for you not only during normal business hours but also during the night and the early mornings. We have a 24-7 on-call technician ready to address your next disaster and dispatch the next crew out to you.

At SERVPRO we understand that those disasters that happen in the middle of the night, need to be addressed immediately. We don't wait until the morning because we understand that your building needs to operate normally once the clock strikes 8 am. It is our duty to get your building back to a workable state for your staff and/or tenants.

The 2 am disaster calls are our favorite to respond to! Don't wait until the morning to address a disaster.  Waiting can cause secondary damage to your building, leaving the downtime on your building even longer.

Call our SERVPRO of Greenville/Cleveland team today if you experience an unexpected disaster at your property in the middle of the night. We are on standby 24 hours a day, 7 days a week, ready to help you! We are only a call away!

Back to School

7/27/2020 (Permalink)

SERVPRO of Greenville/Cleveland recently picked up over twenty rugs from a local school to get them cleaned and ready for school to start back.  Rugs can be picked up and delivered back to the school after we have cleaned them, or rugs can be dropped off at our local office in Cleveland, MS.  Several schools in the area have used our rug cleaning service to get their rugs cleaned and ready for school to start.  SERVPRO of Greenville/Cleveland also offers services to schools and daycares such as COVID-19 Cleaning.  If you are interested in getting rugs from your school or daycare cleaned, please call SERVPRO of Greenville/Cleveland today at (662) 846-1700 to set up your appointment.  At SERVPRO, we are always here to help.

Bolivar County Water Damage

7/1/2020 (Permalink)

Recently a Bolivar County resident called with a water damage.  The homeowner had a two story house.  Water from the bathtub in the upstairs bathroom caused damage to the first floor.  SERVPRO of Greenville/Cleveland was dispatched out to assist homeowner.  Water had traveled from the upstairs bath into the upstairs closet, foyer, master bedroom, bath entry, closet, and master bathroom.  Ceilings, floors, baseboards, and walls were affected.  SERVPRO of Greenville/Cleveland removed affected wall and ceiling drywall and set equipment to dry the affected areas.  12 Air movers and 2 Dehus were set for two days to dry out their home.  Call SERVPRO of Greenville/Cleveland if you experience a water damage in your home or business at (662)846-1700.  We are always here to help.

Sunflower County Residential Water Damage

6/2/2020 (Permalink)

Water damages happen when you least expect it.  Recently a homeowner from Sunflower County called SERVPRO of Greenville/Cleveland about a water damage that happened at some point during the night.  The leak was caused by a refrigerator ice maker line.  When the homeowner woke up the next morning, standing water covered multiple rooms and was flowing down her driveway.  Luckily, the homeowner had concrete flooring in the affected areas.  SERVPRO of Greenville/Cleveland monitored for moisture in the Dining and Kitchen where water was present.  SERVPRO of Greenville/Cleveland set equipment to dry the affected areas.  No two water damages are just alike. Different areas or materials could be affected.  At SERVPRO, we are always here to help and assist in any way we can.  Please call our office at (662)846-1700.

Fast Respone to a Water Damage in Greenville

6/1/2020 (Permalink)

SERVPRO of Greenville/Cleveland recently completed a commercial water damage for a church in Greenville, MS.  The water damage was caused by a pipe bursting.  Water affected areas of the church such as the Classroom, Fellowship Hall, Hallway, Bathroom Hallway, Ladies Bath, and Men’s Bathroom.  Types of material that were found wet were engineered wood floor, carpet, baseboards, and tile flooring.  Upon arrival, SERVPRO of Greenville/Cleveland checked all affected areas for moisture.  Once determined what rooms were affected, SERVPRO of Greenville/Cleveland set drying equipment such as air movers and Dehus to dry the areas that were found wet.  Daily monitoring of the equipment was done to ensure the drying process was making progress.  If your business or home has water damage, be sure to call SERVPRO of Greenville/Cleveland at (662)846-1700 to help. 

What to know when calling SERVPRO

5/21/2020 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Greenville/Cleveland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Greenville/Cleveland Answers the Phone Ready to Help Call Today - (662) 846-1700

Facts About Smoke, Soot, and Fire Damage

5/21/2020 (Permalink)

Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.     

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire.  The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (662)846-1700

Commercial Clean Up during Coronavirus 2020

5/19/2020 (Permalink)

SERVPRO is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities. Our cleanup procedures are in accordance with the CDC recommendations. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.

We are here and ready to aid you in your time of need, providing these services so your facility can be cleaned and ready for business to resume. SERVPRO of Greenville/Cleveland is in this with you so feel free to email or call for more information.  For further information about cleaning, please contact SERVPRO of Greenville/Cleveland at (662)846-1700.

Please continue to stay safe and maintain social distance as we all do our part to combat this and lessen the spread of this horrible virus.  

Employment Opportunities

5/19/2020 (Permalink)

SERVPRO of Greenville/Cleveland is currently hiring Production and Cleaning Technicians and a Marketing Representative. The requirements for these positions:

  • Must have a professional appearance and great attitude.
  • A valid driver license with a reasonable driving record.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Must be able to pass a drug test.
  • Because SERVPRO of Greenville/Cleveland provides 24-hour emergency services, must be willing to be on call, as needed.
  • Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.
  • Must have a high school diploma or a GED certificate.  Please email your resume to SERVPRO8768@cableone.net or drop off your resume at 715 E. Sunflower Road Cleveland, MS 38732.

We are Cleaning Experts

4/27/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO OF GREENVILLE/CLEVELAND (662)846-1700

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home

4/27/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (662)846-1700

Coronavirus 2020

4/23/2020 (Permalink)

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitizer their properties.  SERVPRO of Greenville/Cleveland uses EPA approved products and follows the CDC guidelines for cleanup practices.  If you are interested in inquiring about our services we’re here to help while life gets back to normal in the communities we call home.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC.

SERVPRO of Greenville/Cleveland is uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

General Clean Up

3/9/2020 (Permalink)

On Friday, March 6, 2020, SERVPRO of Greenville/Cleveland started a project to clean four daycares located throughout Sunflower County.  These local daycares will be getting a general cleaning during their Spring Break.  Daycares included are Drew, Moorhead, Ruleville, and Sunflower, Mississippi.  SERVPRO of Greenville/Cleveland can perform any general cleanings or post construction cleanings in Bolivar, Sunflower, or Washington counties whether it is commercial or residential.  Cleaning can include inside and outside of cabinets, walls, ceilings, HVAC, floors, light fixtures, blinds, ceiling fans, baseboards, trim, windows, carpet cleaning, and so much more.  SERVPRO of Greenville/Cleveland also provides content cleaning.  Call SERVPRO of Greenville/Cleveland today to get an estimate for a general cleaning or post construction cleaning.  Call (662)846-1700 today!  At SERVPRO, we are always here to help!  

14 Years

12/5/2019 (Permalink)

Congratulations to Lynette Miller for working at SERVPRO of Greenville/Cleveland for 14 years! Way to go Lynette!  Lynette started at SERVPRO of Greenville/Cleveland on December 5, 2005.  Lynette is the current Office Manager and is Employee Certification Training Program (ECTP) certified.  She is always here to help and can assist you when you call about water restoration, fire restoration, mold remediation, and much more.  If you have any questions about your bill or services provided by SERVPRO of Greenville/Cleveland, Lynette can be of assistance.

SERVPRO of Greenville/Cleveland can provide you with Mold Remediation, Fire Restoration, Water Damage Restoration, Carpet Cleanings, HVAC Cleanings, Upholstery Cleanings, Post Construction Cleanings, Rug Cleanings, and much more.  Give her a call today at (662)846-1700 so she can further assist you with any questions you may have.

Fire Damage Loss in Greenville

12/5/2019 (Permalink)

SERVPRO of Greenville/Cleveland is currently working on a Residential house fire in Greenville.  Luckily, the homeowner had insurance and filed a claim for their fire damage.  The fire started in the kitchen due to a stove fire.  Many rooms were affected with smoke damage.  SERVPRO of Greenville/Cleveland’s technician went on site to access the damage.  Once arrived, the technician found that multiple rooms such as the kitchen, three bedrooms, living room, dining room, hallway, and bathroom were affected.  SERVPRO of Greenville/Cleveland started on this fire on Tuesday, December 3, 2019 and finished the cleaning process for this fire on Thursday, December 5, 2019.  Once the fire was completed, SERVPRO of Greenville/Cleveland’s office staff submits the estimate to the insurance company for payment.  If you have experienced a fire damage loss, please contact us today at (662)846-1700 for further assistance.

What Happens When You Have a Fire

10/23/2019 (Permalink)

When a fire occurs in your home there are many things to think about. How bad is the damage? What can be salvaged and restored? What has to be discarded? How long will it take? What will my insurance cover?

SERVPRO of Greenville/Cleveland can help you through this entire situation. We can answer all of these questions. We will determine what is salvageable and then we will restore those items. We will determine what has to be discarded and we will dispose of those items for you as well. We can guide you through the fire restoration of the structure of your home. We can make it "Like it never even happened."

At SERVPRO of Greenville/Cleveland, we are always here to help.  Contact us at (662)846-1700.

Why Choose SERVPRO When You Have a Water Damage

10/23/2019 (Permalink)

Once water has penetrated your floor during a water damage, it is very possible that you may be required to remove the flooring. A lot of times, the floor is sitting on a sub floor or a vapor barrier which means it will hold moisture and SERVPRO of Greenville/Cleveland won't be able to dry it properly. If the floor isn't removed, water could be trapped and could be the cause of bacterial or mold growth in the future.

You should always consult with a professional before trying to dry your water damage on your own. You can always call us! We are available 24 hours a day and 365 days a year. Contact us today at (662)846-1700.  SERVPRO of Greenville/Cleveland is IICRC Certified and ready to help you day or night!

24 hours services

10/22/2019 (Permalink)

SERVPRO Of Greenville/Cleveland understands floods and storms do not wait for normal business hours and for this reason we offer 24 hour emergency services 7 days a week. We specialize in flooding and storm damage restoration for your residential or commercial property. Here at SERVPRO we use advanced technology to be able to restore your property and have it back to pre loss condition in a timely manner. In addition to our own resources we also have access to equipment and personnel from other franchises across the state. If your residential or commercial property is ever affected and you need a professional hand call us at SERVPRO Of Greenville/Cleveland (662)846-1700. 

Have Flood or Storm Damage? Call Us Today (662) 846-1700

Storm Damage Tips

10/21/2019 (Permalink)

  • Faster to Any Size Disaster
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated

After Flooding:

  • Listen to authorities for information and instructions. Return home only when authorities say it is safe.
  • Avoid driving, except in emergencies.
  • Snakes and other animals may be in your house. Wear heavy gloves and boots during clean up.
  • Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off the electricity to prevent electric shock.
  • Avoid wading in floodwater, which can contain dangerous debris and be contaminated. Underground or downed power lines can also electrically charge the water.
  • Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.

www.ready.gov for more information

Have Storm or Flood Damage?
Call Us Today (662) 846-1700

Sunflower County Cleanings

10/8/2019 (Permalink)

SERVPRO of Greenville/Cleveland will start a project involving cleaning of five daycares in Sunflower County.  SERVPRO of Greenville/Cleveland's crew is scheduled to start on Tuesday, October 8, 2019.  A general cleaning of each of the five buildings will be done in Moorhead, Indianola, Ruleville, Sunflower, and Drew, MS.  A total clean of the kitchen and bathrooms with Antimicrobial will be done.  All window trim, all door trim, and all inside glass windows will be cleaned for this project.  SERVPRO of Greenville/Cleveland will also strip and wax floors.  SERVPRO of Greenville/Cleveland offers these types of services in Bolivar, Sunflower, and Washington counties.  Other services SERVPRO of Greenville/Cleveland offers is post construction cleaning, HVAC cleaning, carpet cleanings, and rug and upholstery cleanings.  Please call us at (662)846-1700 today to schedule services or for an estimate for your residential or commercial general cleaning.  At SERVPRO of Greenville/Cleveland, we are always here to help.

Fire at Local College

9/27/2019 (Permalink)

A nearby community college experienced a fire loss recently.  The building was burned completely, but the some of the contents were salvageable.  Pictured is some of the salvageable contents before SERVPRO of Greenville/Cleveland cleaned them.  

What To Expect: 

When we visit your home or business after a fire loss, we will scope the effected areas to determine the extent of the loss. We will always pretest affected surfaces to determine the type of smoke and which products will help us recover the area most effectively. We have the equipment, expertise, and experience to restore your fire and smoke damage. If a fire has damaged your home or business, call us right away at (662)846-1700. SERVPRO of Greenville/Cleveland will treat you and your family or business with empathy and respect, and your property with care.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Greenville/Cleveland will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –
(662)846-1700

Residential Fire

9/27/2019 (Permalink)

A customer recently had left the stove on in their residence and experienced a fire.  Smoke damage occurred throughout the home.  SERVPRO of Greenville/Cleveland was called by the homeowner's insurance company to go out and provide our services to get this house back to its preexisting conditions.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Greenville/Cleveland will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (662)846-1700

Rug Cleaning

9/24/2019 (Permalink)

Recently, a customer called about a new rug that had nail polish on it. The customer brought the rug to SERVPRO of Greenville/Cleveland right away to try and see if the nail polish would come off. Our SERVPRO technicians worked their magic, and the rug came clean. Another satisfied customer.

The homeowner posted on Facebook this review below.

Huge shoutout to SERVPRO of Greenville/Cleveland for getting bright pink nail polish out of a brand new rug!!! If you ever need a miracle, give them a call!

We love having happy customers. Please call SERVPRO of Greenville/Cleveland for your rug cleanings. You can drop your rug off at our office or we can send a technician to pick it up.  You can reach us at (662) 846-1700.

Sunflower County Fire

9/24/2019 (Permalink)

Recently we received a call from a homeowner stating that she had a house fire from the dryer in the laundry room catching on fire.  The homeowner contacted her insurance company to file a claim.  A technician went out and accessed the damage at this Indianola, Mississippi home.  A time was set up with the homeowner to start the cleaning process of the affected areas in the house.

Our technicians went out to start the cleaning process.  There were several rooms affected throughout the home with smoke damage.  The technicians worked hard and completed the job in a timely manner.

SERVPRO of Greenville/Cleveland specializes in fire damage restoration.  If you need any fire damage restoration, please call our office at (662)846-1700.  At SERVPRO, we are always here to help.

Sunflower County Commercial Water Damage

9/24/2019 (Permalink)

On Saturday, September 14, 2019, a local church in Indianola, Mississippi, experienced a water damage.  The cause of loss was a pipe underneath the sink.  The church called SERVPRO of Greenville/Cleveland for assistance in cleaning up their water damage.  The technicians were dispatched to Indianola to extract water from the affected areas and to set air movers and Dehus to dry the many rooms affected.  The crew chief went back daily to monitor the equipment and check on the drying status of the material readings.  After three days of drying, the Indianola church's affected materials were dry.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

For help restoring your home after a water loss, call SERVPRO of Greenville/Cleveland at (662)846-1700. We’ll make it “Like it never even happened.”

18 Years in Business

8/28/2019 (Permalink)

Congratulations to owners of SERVPRO of Greenville/Cleveland's Michael Miller and Steve Johnston!  Michael Miller and Steve Johnston opened SERVPRO of Greenville/Cleveland on August 20, 2001.  Today, August 20, 2019, Michael and Steve have successfully been in business for 18 years.

SERVPRO of Greenville/Cleveland is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (662)846-1700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Greenville/Cleveland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Welcome Mary Wesley Aldridge!

8/9/2019 (Permalink)

Mary Wesley Aldridge

Lainey and Wesley Aldridge welcomed a baby girl into this world on Tuesday, July 30, 2019.  Lainey Aldridge is the daughter of owners, Lynette and Michael Miller.  Mary Wesley Aldridge was 8 pounds 4 ounces and 20 inches long.  Reed Love, Rowan Love, and John Rutlyn Aldridge are proud big brothers.  

Wesley Aldridge teaches Science at Bayou Academy in Cleveland as well as being the Assistant Athletic Director.  Wesley also coaches the Junior High Boys, High School Boys, and High School Girls Basketball team. 

Lainey Aldridge is the manager of the Indianola Pecan House in Indianola, MS.

Wishing you all the best in this exciting stage of your lives with your new baby!  Wishing you much happiness as you welcomed your new little bundle of joy from your SERVPRO family.

Why Choose SERVPRO?

7/17/2019 (Permalink)

Why Choose SERVPRO for your next water or fire damage restoration?

SERVPRO of Greenville/Cleveland is an emergency service company that provides quality work and specializes in Water, Fire, and Mold Remediation.  SERVPRO of Greenville/Cleveland's staff and technicians are always available to help and are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified. From trainings and webinars, all SERVPRO of Greenville/Cleveland's employees are experienced in restoration.

SERVPRO of Greenville/Cleveland can also help you with HVAC cleanings, Carpet cleanings, and Upholstery cleanings.  A recent job SERVPRO of Greenville/Cleveland has completed is cleaning of a Kitchen and Dining area in a school due to vandalism.  SERVPRO of Greenville/Cleveland’s employees did an excellent job until finished to prepare the school to be back in working order before the 2019-2020 school year begins.  

Please contact us today at (662)846-1700 for your restoration needs!

For Immediate Service in Bolivar, Sunflower, or Washington County, Call SERVPRO

7/15/2019 (Permalink)

SERVPRO of Greenville/Cleveland provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Bolivar, Sunflower, and Washington County.  We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 at (662) 846-1700

Residential Services

Whether your Bolivar, Sunflower, or Washington County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Bolivar, Sunflower, or Washington County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Our Highly Trained Restoration Specialists can restore your Bolivar, Sunflower, or Washington County Home

7/15/2019 (Permalink)

SERVPRO of Greenville/Cleveland is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

Present accurate information to consumers and conduct business with honesty and integrity.

Require a technician on all jobs who has been formally trained and passed all required tests.

Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

Maintain liability insurance to protect all parties in the event of an accident.

Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Bolivar, Sunflower, or Washington County Commercial Property After A Water Damage Event

7/15/2019 (Permalink)

Flooding and water damage events at Bolivar, Sunflower, and Washington County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we will be there fast with the help you need.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

IICRC Certified Firm

7/15/2019 (Permalink)

SERVPRO of Greenville/Cleveland is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit Bolivar, Sunflower, or Washington County, SERVPRO is ready!

6/4/2019 (Permalink)

SERVPRO of Greenville/Cleveland specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Bolivar, Sunflower, or Washington County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (662) 846-1700

Happy Birthday!

5/10/2019 (Permalink)

Happy Birthday to Megan Brumfield, SERVPRO of Greenville/Cleveland's Administrative Assistant!

SERVPRO of Greenville/Cleveland helped celebrate Megan Brumfield's birthday on Wednesday, May 1, 2019.

Megan Brumfield lives in Cleveland, and she has been working for SERVPRO of Greenville/Cleveland since November of 2012.  Megan has currently been working for us for a little over six years.

Megan Brumfield answers the phone and audits all jobs that come into SERVPRO of Greenville/Cleveland's office.  Megan is IICRC WRT Certified.

Call Megan or any of our office staff today at (662)846-1700 to schedule your next carpet cleaning or duct cleaning and for any questions regarding Fire and Water Damage Restoration, Carpet Cleaning, HVAC Cleaning, and Post Construction Cleaning.  At SERVPRO, we are always here to help!

Conditions In Bolivar, Sunflower, and Washington County Might Be Right For Mold

5/10/2019 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Greenville/Cleveland to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at (662)846-1700.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Greenville/Cleveland for mold remediation services.

When Storms or Floods hit Bolivar, Washington, or Sunflower County, SERVPRO is ready!

5/10/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Bolivar, Sunflower, and Washington County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 662 846 1700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Greenville/Cleveland and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (662) 846-1700

Bolivar, Sunflower, and Washington County Residents: Follow These Mold Safety Tips If You Suspect Mold

5/10/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Greenville/Cleveland for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Greenville/Cleveland specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (662)846-1700.

Emloyee Certification Training Program

4/16/2019 (Permalink)

Owner Michael Miller goes over ECTP Training with new employees.

Owner Michael Miller goes over ECTP Training with new SERVPRO of Greenville/Cleveland employees.

Employee Certification Training Program (ECTP) is a training system designed to help SERVPRO® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

This program provides a practical and effective method for employee training. Involvement in ECTP will improve employee skills and provide an opportunity for employee recognition. It is the goal of ECTP to help you develop the highest quality front line employees in the industry.

There are four sections to the Employee Certification Training Program.  They include Crew Training, Water Restoration, Fire Restoration, and Carpet and Upholstery.

SERVPRO of Greenville/Cleveland's First Game

4/16/2019 (Permalink)

SERVPRO of Greenville/Cleveland's first ball game of the year was on Monday, April 15, 2019.  Congratulations to SERVPRO of Greenville/Cleveland on their first game of the season.  We are looking forward to a great season of baseball this year!  Stay tuned for more pictures of upcoming games for SERVPRO of Greenville/Cleveland!  Their next  baseball game is Thursday, April 18, 2019, in Cleveland, MS.

At SERVPRO, we are always here to help! Please call SERVPRO of Greenville/Cleveland regarding any questions you may have about Fire and Water Damage Restoration Clean up, Carpet Cleanings, Upholstery Cleanings, HVAC Cleanings, Mold Remediation, and Post Construction Cleaning.  You can reach us at (662) 846-1700.  Please call SERVPRO of Greenville/Cleveland today for a carpet cleaning estimate!

Why Choose SERVPRO for Mold Remediation

3/8/2019 (Permalink)

Mold in Rosedale, MS

This Rosedale family discovered extensive microbial growth in their home. Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO of Greenville/Cleveland has trained technicians that were able to remove the mold growth, and then restore the space to preloss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 

The Mold Remediation Process

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. When you discover mold, call us at (662)846-1700 and we will go through our standard mold remediation process: 

    • Inspection and Mold Damage Assessment
    • Mold Containment
    • Air Filtration
    • Removing Mold and Mold-Infested Materials
    • Cleaning Contents and Belongings
    • Restoration

If You See Signs of Mold, Call Us Today – (662)846-1700.

Your Bolivar, Sunflower, or Washington County Water Damage

11/27/2018 (Permalink)

SERVPRO of Greenville/Cleveland specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Bolivar, Sunflower, or Washington County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 662-846-1700

Please call SERVPRO of Greenville/Cleveland today. 662-846-1700

Our Services

10/11/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Greenville/Cleveland for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Greenville/Cleveland specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (662)846-1700.

Mold Growth

10/11/2018 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Greenville/Cleveland to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 662-846-1700.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Greenville/Cleveland for mold remediation services.

Water Damage at Retirement Home

7/25/2018 (Permalink)

Wet ceiling was removed in a resident's room.

SERVPRO of Greenville/Cleveland recently responded to a water damage at a local retirement community.  The loss came from a sprinkler head that went off unexpectedly.  Multiple rooms were affected including the main hall and several resident's rooms.  Due to having to relocate resident's when water damage occurred, SERVPRO was on site fast to dry out affected areas and remove affected materials.  SERVPRO of Greenville/Cleveland assisted in getting this retirement community back to its pre loss conditions.  

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Fire Starts in High School Bathroom

5/29/2018 (Permalink)

Local High School in SERVPRO of Greenville/Cleveland's territory recently had a fire that started in a bathroom.

Local High School in SERVPRO of Greenville/Cleveland's territory recently had a fire that started in a bathroom.  The cause of loss was a trash can located in the guys bathroom.  SERVPRO of Greenville/Cleveland was called out to the high school to clean the walls, floors, baseboards, doors, etc. to return the bathroom back to its pre existing condition. 

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –
662-846-1700

Water Damage in Local High School

5/25/2018 (Permalink)

Technician is setting up desiccant dehumidifier in local high school gym.

A local high school called SERVPRO of Greenville/Cleveland after suffering a water loss to their gymnasium area.  After calling SERVPRO of Greenville/Cleveland, the local high school was ready to dry out their floors held in the gymnasium for their upcoming graduation and other events in the next few days.  SERVPRO of Greenville/Cleveland set a generator, desiccant dehumidifier, and air movers to dry the affected areas.  

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we will be there fast with the help you need.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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