Recent Posts

Storm Damage

7/28/2020 (Permalink)

Every year, all over the country, catastrophic natural disasters wreak havoc on communities large and small.

Whether its a tornado, flooding, or hail damage, the effects of these colossal events can be felt across the nation.

In the midst of the chaos and stress caused by these happenings, it is easy for business and home owners to feel overwhelmed and lost.

SERVPRO of Greenville/Cleveland strives to put our customers at ease, guiding and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

So in the event that your home or business is involved in a STORM, you can rely on SERVPRO of Greenville/Cleveland (662) 846-1700 to turn a stressful situation into a manageable, professional experience.

Storm Emergency Kit

7/28/2020 (Permalink)

There are many things you can do to prepare for a "storm event".  One of these very important items is a Home Emergency Kit/Car Emergency Kit.  In the kit is a collection of basic household/automobile items that you will need in an emergency. Try to assemble your kit as soon as possible so that it will be ready in case of an emergency and don't forget to rotate new items in so when you need it there will not be expired or out-of-date items.  

When there is a "storm event" it takes at least 72 hours for emergency and relief workers to be on scene. Services like electricity and phone might be cut off for over a week. Kits should be prepared with this information in mind.

Be Prepared!!  Use online resources to see what should be in your emergency kit!

Water Leaks in Bathroom

7/28/2020 (Permalink)

The worst water damage is the kind you don’t detect until significant damage is done. Water can leak slowly and silently, and bathrooms can be notoriously hard to spot because it tends to be a room with moisture anyway. As it turns out, these quiet drips can cause extensive water damage with time. What are some common causes of water leaks in bathrooms? Here are three typical causes:

  • Grout deterioration around showers
  • Broken faucet in sink, bathtub or shower
  • Damaged drain in bathtub or shower

While damage can be hard to spot in a bathroom, here are a few things to look for; sure signs that you have water damage that needs to be addressed.

Mildew or Mold

The first sign of a hidden leak is usually mold and mildew on the outside of the tub, shower or wall. While it might not be a sure sign of significant water damage, it does indicate that something is off and that it might be time to call in a water damage specialis to check it out. To be sure, dry any moisture that appears on the outside surface of the tub, shower or wall. If water reappears shortly after you use the tub or shower again, you’ve got water leaking from somewhere.

Damaged Walls or Ceiling

Water gets splashed on bathroom floors now and then, and that should not be a problem as long as it’s not substantial. Bathrooms are built to take occasional water exposure. However, if you see a patch, stain or crack on the ceiling below the washroom, there’s an issue. You are likely dealing with a shower pan leak or broken drain line. Of course, if you’re in a one-story home, there won’t be a ceiling below your bathroom, so you may have to rely on mold or mildew appearing or an odd odor.

If you’ve experienced a leak in your bathroom, or suspect you have water damage, contact SERVPRO of Greenville/Cleveland at (662) 846-1700 to get the issue resolved immediately. We’re here 24/7 to help you. Call us today!

Water Damage During the Night

7/28/2020 (Permalink)

Have you ever been sound asleep, and suddenly your phone rings. It's your nighttime maintenance technician notifying you that your building has flooded. And you exact thoughts are "Oh no, it's the middle of the night, who do I call?". The answer to that question is SERVPRO! We take the stress and headache away from you, making the process simple and stress free for you.

Our SERVPRO of Greenville/Cleveland team is here for you not only during normal business hours but also during the night and the early mornings. We have a 24-7 on-call technician ready to address your next disaster and dispatch the next crew out to you.

At SERVPRO we understand that those disasters that happen in the middle of the night, need to be addressed immediately. We don't wait until the morning because we understand that your building needs to operate normally once the clock strikes 8 am. It is our duty to get your building back to a workable state for your staff and/or tenants.

The 2 am disaster calls are our favorite to respond to! Don't wait until the morning to address a disaster.  Waiting can cause secondary damage to your building, leaving the downtime on your building even longer.

Call our SERVPRO of Greenville/Cleveland team today if you experience an unexpected disaster at your property in the middle of the night. We are on standby 24 hours a day, 7 days a week, ready to help you! We are only a call away!

Back to School

7/27/2020 (Permalink)

SERVPRO of Greenville/Cleveland recently picked up over twenty rugs from a local school to get them cleaned and ready for school to start back.  Rugs can be picked up and delivered back to the school after we have cleaned them, or rugs can be dropped off at our local office in Cleveland, MS.  Several schools in the area have used our rug cleaning service to get their rugs cleaned and ready for school to start.  SERVPRO of Greenville/Cleveland also offers services to schools and daycares such as COVID-19 Cleaning.  If you are interested in getting rugs from your school or daycare cleaned, please call SERVPRO of Greenville/Cleveland today at (662) 846-1700 to set up your appointment.  At SERVPRO, we are always here to help.

Bolivar County Water Damage

7/1/2020 (Permalink)

Recently a Bolivar County resident called with a water damage.  The homeowner had a two story house.  Water from the bathtub in the upstairs bathroom caused damage to the first floor.  SERVPRO of Greenville/Cleveland was dispatched out to assist homeowner.  Water had traveled from the upstairs bath into the upstairs closet, foyer, master bedroom, bath entry, closet, and master bathroom.  Ceilings, floors, baseboards, and walls were affected.  SERVPRO of Greenville/Cleveland removed affected wall and ceiling drywall and set equipment to dry the affected areas.  12 Air movers and 2 Dehus were set for two days to dry out their home.  Call SERVPRO of Greenville/Cleveland if you experience a water damage in your home or business at (662)846-1700.  We are always here to help.

Sunflower County Residential Water Damage

6/2/2020 (Permalink)

Water damages happen when you least expect it.  Recently a homeowner from Sunflower County called SERVPRO of Greenville/Cleveland about a water damage that happened at some point during the night.  The leak was caused by a refrigerator ice maker line.  When the homeowner woke up the next morning, standing water covered multiple rooms and was flowing down her driveway.  Luckily, the homeowner had concrete flooring in the affected areas.  SERVPRO of Greenville/Cleveland monitored for moisture in the Dining and Kitchen where water was present.  SERVPRO of Greenville/Cleveland set equipment to dry the affected areas.  No two water damages are just alike. Different areas or materials could be affected.  At SERVPRO, we are always here to help and assist in any way we can.  Please call our office at (662)846-1700.

Fast Respone to a Water Damage in Greenville

6/1/2020 (Permalink)

SERVPRO of Greenville/Cleveland recently completed a commercial water damage for a church in Greenville, MS.  The water damage was caused by a pipe bursting.  Water affected areas of the church such as the Classroom, Fellowship Hall, Hallway, Bathroom Hallway, Ladies Bath, and Men’s Bathroom.  Types of material that were found wet were engineered wood floor, carpet, baseboards, and tile flooring.  Upon arrival, SERVPRO of Greenville/Cleveland checked all affected areas for moisture.  Once determined what rooms were affected, SERVPRO of Greenville/Cleveland set drying equipment such as air movers and Dehus to dry the areas that were found wet.  Daily monitoring of the equipment was done to ensure the drying process was making progress.  If your business or home has water damage, be sure to call SERVPRO of Greenville/Cleveland at (662)846-1700 to help. 

What to know when calling SERVPRO

5/21/2020 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Greenville/Cleveland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Greenville/Cleveland Answers the Phone Ready to Help Call Today - (662) 846-1700

Facts About Smoke, Soot, and Fire Damage

5/21/2020 (Permalink)

Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.     

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire.  The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (662)846-1700