Recent Water Damage Posts

Locate Your Water Shut-off Valve

8/17/2021 (Permalink)

One of the best tips to limit the threat of water damage is knowing where your water shut-off valve is located in your home or property.  Knowing this could save you time and money.

Stopping the water is the single most important way to limit the amount of damage.  

Not only is it important that you know how to turn off the water, but that everyone who could be in the home alone does as well since you can never plan when property damage might strike.  If property damage from a pipe break, appliance failure SERVPRO of Greenville/Cleveland is Here to Help make it “Like it never even happened.” Call SERVPRO of Greenville/Cleveland today at (662)846-1700 24/7 to help with your emergency needs.

Maintaining Your Home to Prevent Water Damage

6/30/2021 (Permalink)

Heavy rains can be a significant cause of water damage. This is especially true if there are home maintenance issues that go unaddressed over time.  It’s not possible to prevent every type of water damage your home could suffer. But there is a lot you can do regarding maintaining your home to help ensure it’s not vulnerable to damage caused by heavy rains.

Invest in native plant landscaping. Many people don’t realize that the right landscaping at your home can make a big difference when it comes to preventing water damage. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.

Learn how your yard drains. Knowing how your yard drains is vital to protecting your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect you yard.

Explore sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step.

Water Damage From Sprinkler Systems

6/29/2021 (Permalink)

We all love a lawn that looks amazing! Sometimes we just do not get enough rain and our lawns start looking a little brown. There are underground sprinkler systems that can do the work for us. But they can also cause havoc on our homes if not installed properly or not taken care of.

  • Improper installation: Your sprinkler system delivers water to different zones via a series of underground rubber tubes or hoses that connect to the home’s water line. But if these hoses run too close to the foundation and there happens to be a leak in them, homeowners may unknowingly find themselves with water inside their property.
  • Overspray: When sprinklers overshoot their intended watering targets and spray on or near building walls, water can seep into the foundation and possibly into your basement.
  • User error: Installing a rain sensor with your system will analyze rainfall to determine whether your lawn needs watering. This can help prevent excessive water buildup around the property. Also, it’s recommended to have your system professionally started up every spring and winterized every fall to ensure correct operation.
  • Broken pipes: As we noted above, sprinkler systems tap into the home’s water line. Usually, part of the system is installed within the home to accomplish this. However, if the sprinkler pipes inside the home become frozen or damaged, it will become a problem inside the home.

Hot Water Heater Leaks

6/10/2021 (Permalink)

If a burst water heater floods your home, it can cause serious damage. When this appliance breaks, flooding can be intense as it continuously refills as it gushes out water. When you don't notice the leak right away, you can end up with multiple floors of water damage, mold growth, or even a flooded basement.

When it comes to water heater flood cleanup, immediate action is required to help prevent extensive water damage the water heater. Here, we will outline the steps you need to take to stop flooding, how to clean up, and ways to prevent hot water heater failure in the future.

What To Do When Your Hot Water Heater Bursts or Leaks

  1. Turn off the water.

As soon as you notice that your water heater is leaking, you should turn off the water supply line to the tank. This shut off valve is usually found on the pipe that connects the heater to the main water line.

If for some reason this doesn't stop flooding, you may have to turn off the main water supply or drain the tank and open the pressure relief valve to completely stop the flow of water.

  1. Turn off the power or gas.

Depending on whether you have a gas or electric water heater, you will need to turn off the appropriate energy source to the heater. This step is important to ensure safety while performing cleanup. If you can't turn these off yourself or aren't sure how to, call a contractor to come help.

  1. Call a plumber to diagnose the problem.

You probably don't want to take a shower in cold water or not be able to take a shower in your home at all. Call a local plumber who can quickly determine the cause of your water heater flood and make repairs as needed.

  1. Clean up standing water.

Once you've stopped flooding, turned off the power, and arranged for a plumber to fix the cause of your issue, you can begin the flood cleanup process. To clean up, you'll need towels, mops, buckets, and possibly a wet-dry vacuum depending on the extent of standing water.  Call SERVPRO of Greenville/Cleveland to get their technicians out at your home to get drying equipment set to dry out the affected areas.

Why do Dishwashers Leak?

6/10/2021 (Permalink)

When it comes to dishwashers leaking on to the floor of your kitchen, there are many possible causes. Try to find the cause of your dishwasher leak by inspecting the following components of your appliance. 

Water Leaking Underneath of Dishwasher

If water is pooling underneath your dishwasher, the following may be to blame:

  • Corroded or leaking dishwasher tub from soap or old age
  • Loose or stuck water valves
  • Loose or cracked water supply lines
  • Dishwasher isn’t level

Water Leaking From Front of Dishwasher

If you notice water leaking from the front of the dishwasher, it’s possible that you’re dealing with a leaking door. A leaking dishwasher door can be caused by:

  • Faulty door latch
  • Using the incorrect dishwasher detergent
  • Door gasket/seal needing replacement

Need Help With Dishwasher Leak Water Damage Repair in Bolivar, Sunflower, or Washington County? We Can Help.

As a professional water damage restoration service, SERVPRO of Greenville/Cleveland has the experience and resources needed to quickly restore your home to pre-damage conditions.

The Science of Drying

11/19/2020 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Greenville/Cleveland is trained in the science of drying and follows strict industry-approved standards to help lower the chances of secondary damages, like mold. If your home or business suffers water damage, SERVPRO of Greenville/Cleveland will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor weather the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are we, moisture will naturally move to drier air at the surface of the material—but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Greenville/Cleveland has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces, inside walls, and much more. SERVPRO also uses state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying process of your home or business.

The bottom line? SERVPRO of Greenville/Cleveland has the training and equipment to help make your water damage “Like it never even happened.”

How to Replace a Faulty Toilet

8/12/2020 (Permalink)

If you find you have a leaking toilet, it is best to fix it as soon as possible to avoid further damage. You may wonder how to get your business in Mississippi back to normal with minimal impact on your bottom line. Luckily, there are a few steps you can take to easily replace a faulty toilet.

1. Turn Off the Water
Be sure to turn off the water before beginning any work. The shutoff valve is usually located on the floor or wall behind the toilet. Turning this knob in a clockwise direction will stop the flow of water coming into the tank.

2. Soak Up the Water
Before removing the leaking toilet, get rid of the water by flushing and holding down the handle until no more water is passing through the bowl. Use a cup to dip out any water that is pooled in the old toilet and then soak up any remaining water with a sponge.

3. Remove the Old Toilet
Loosen the compression nut attached to the shutoff valve and then disconnect the water supply tube. Remove the caps and nuts from the closet bolts. Once the toilet has been set free, gently rock it back and forth to release any seals and then pull up on the bowl.

4. Install the New Toilet
Insert a new wax gasket over the closet flange. Carefully set the new toilet over the new gaskets while holding onto the seat hinges. Use the closet bolts to help guide the toilet into the right place. Push down on the toilet while tightening the bolts. Your toilet repair will be done once you replace the bolt caps, reattach the supply hose, and turn the water back on.
A leaking toilet can be more than a nuisance. Over time, it can cause water damage that can ruin floors or seep into subfloors, baseboards, or walls. If you have experienced water damage, you can hire SERVPRO of Greenville/Cleveland to disinfect and restore your building to its previous condition.

Water Leaks in Bathroom

7/28/2020 (Permalink)

The worst water damage is the kind you don’t detect until significant damage is done. Water can leak slowly and silently, and bathrooms can be notoriously hard to spot because it tends to be a room with moisture anyway. As it turns out, these quiet drips can cause extensive water damage with time. What are some common causes of water leaks in bathrooms? Here are three typical causes:

  • Grout deterioration around showers
  • Broken faucet in sink, bathtub or shower
  • Damaged drain in bathtub or shower

While damage can be hard to spot in a bathroom, here are a few things to look for; sure signs that you have water damage that needs to be addressed.

Mildew or Mold

The first sign of a hidden leak is usually mold and mildew on the outside of the tub, shower or wall. While it might not be a sure sign of significant water damage, it does indicate that something is off and that it might be time to call in a water damage specialis to check it out. To be sure, dry any moisture that appears on the outside surface of the tub, shower or wall. If water reappears shortly after you use the tub or shower again, you’ve got water leaking from somewhere.

Damaged Walls or Ceiling

Water gets splashed on bathroom floors now and then, and that should not be a problem as long as it’s not substantial. Bathrooms are built to take occasional water exposure. However, if you see a patch, stain or crack on the ceiling below the washroom, there’s an issue. You are likely dealing with a shower pan leak or broken drain line. Of course, if you’re in a one-story home, there won’t be a ceiling below your bathroom, so you may have to rely on mold or mildew appearing or an odd odor.

If you’ve experienced a leak in your bathroom, or suspect you have water damage, contact SERVPRO of Greenville/Cleveland at (662) 846-1700 to get the issue resolved immediately. We’re here 24/7 to help you. Call us today!

Bolivar County Water Damage

7/1/2020 (Permalink)

Recently a Bolivar County resident called with a water damage.  The homeowner had a two story house.  Water from the bathtub in the upstairs bathroom caused damage to the first floor.  SERVPRO of Greenville/Cleveland was dispatched out to assist homeowner.  Water had traveled from the upstairs bath into the upstairs closet, foyer, master bedroom, bath entry, closet, and master bathroom.  Ceilings, floors, baseboards, and walls were affected.  SERVPRO of Greenville/Cleveland removed affected wall and ceiling drywall and set equipment to dry the affected areas.  12 Air movers and 2 Dehus were set for two days to dry out their home.  Call SERVPRO of Greenville/Cleveland if you experience a water damage in your home or business at (662)846-1700.  We are always here to help.

Sunflower County Residential Water Damage

6/2/2020 (Permalink)

Water damages happen when you least expect it.  Recently a homeowner from Sunflower County called SERVPRO of Greenville/Cleveland about a water damage that happened at some point during the night.  The leak was caused by a refrigerator ice maker line.  When the homeowner woke up the next morning, standing water covered multiple rooms and was flowing down her driveway.  Luckily, the homeowner had concrete flooring in the affected areas.  SERVPRO of Greenville/Cleveland monitored for moisture in the Dining and Kitchen where water was present.  SERVPRO of Greenville/Cleveland set equipment to dry the affected areas.  No two water damages are just alike. Different areas or materials could be affected.  At SERVPRO, we are always here to help and assist in any way we can.  Please call our office at (662)846-1700.

Fast Respone to a Water Damage in Greenville

6/1/2020 (Permalink)

SERVPRO of Greenville/Cleveland recently completed a commercial water damage for a church in Greenville, MS.  The water damage was caused by a pipe bursting.  Water affected areas of the church such as the Classroom, Fellowship Hall, Hallway, Bathroom Hallway, Ladies Bath, and Men’s Bathroom.  Types of material that were found wet were engineered wood floor, carpet, baseboards, and tile flooring.  Upon arrival, SERVPRO of Greenville/Cleveland checked all affected areas for moisture.  Once determined what rooms were affected, SERVPRO of Greenville/Cleveland set drying equipment such as air movers and Dehus to dry the areas that were found wet.  Daily monitoring of the equipment was done to ensure the drying process was making progress.  If your business or home has water damage, be sure to call SERVPRO of Greenville/Cleveland at (662)846-1700 to help. 

14 Years

12/5/2019 (Permalink)

Congratulations to Lynette Miller for working at SERVPRO of Greenville/Cleveland for 14 years! Way to go Lynette!  Lynette started at SERVPRO of Greenville/Cleveland on December 5, 2005.  Lynette is the current Office Manager and is Employee Certification Training Program (ECTP) certified.  She is always here to help and can assist you when you call about water restoration, fire restoration, mold remediation, and much more.  If you have any questions about your bill or services provided by SERVPRO of Greenville/Cleveland, Lynette can be of assistance.

SERVPRO of Greenville/Cleveland can provide you with Mold Remediation, Fire Restoration, Water Damage Restoration, Carpet Cleanings, HVAC Cleanings, Upholstery Cleanings, Post Construction Cleanings, Rug Cleanings, and much more.  Give her a call today at (662)846-1700 so she can further assist you with any questions you may have.

Welcome Mary Wesley Aldridge!

8/9/2019 (Permalink)

Mary Wesley Aldridge

Lainey and Wesley Aldridge welcomed a baby girl into this world on Tuesday, July 30, 2019.  Lainey Aldridge is the daughter of owners, Lynette and Michael Miller.  Mary Wesley Aldridge was 8 pounds 4 ounces and 20 inches long.  Reed Love, Rowan Love, and John Rutlyn Aldridge are proud big brothers.  

Wesley Aldridge teaches Science at Bayou Academy in Cleveland as well as being the Assistant Athletic Director.  Wesley also coaches the Junior High Boys, High School Boys, and High School Girls Basketball team. 

Lainey Aldridge is the manager of the Indianola Pecan House in Indianola, MS.

Wishing you all the best in this exciting stage of your lives with your new baby!  Wishing you much happiness as you welcomed your new little bundle of joy from your SERVPRO family.

IICRC Certified Firm

7/15/2019 (Permalink)

SERVPRO of Greenville/Cleveland is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit Bolivar, Sunflower, or Washington County, SERVPRO is ready!

6/4/2019 (Permalink)

SERVPRO of Greenville/Cleveland specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Bolivar, Sunflower, or Washington County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (662) 846-1700

When Storms or Floods hit Bolivar, Washington, or Sunflower County, SERVPRO is ready!

5/10/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Bolivar, Sunflower, and Washington County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 662 846 1700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Greenville/Cleveland and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (662) 846-1700

Your Bolivar, Sunflower, or Washington County Water Damage

11/27/2018 (Permalink)

SERVPRO of Greenville/Cleveland specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Bolivar, Sunflower, or Washington County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 662-846-1700

Please call SERVPRO of Greenville/Cleveland today. 662-846-1700

Water Damage at Retirement Home

7/25/2018 (Permalink)

Wet ceiling was removed in a resident's room.

SERVPRO of Greenville/Cleveland recently responded to a water damage at a local retirement community.  The loss came from a sprinkler head that went off unexpectedly.  Multiple rooms were affected including the main hall and several resident's rooms.  Due to having to relocate resident's when water damage occurred, SERVPRO was on site fast to dry out affected areas and remove affected materials.  SERVPRO of Greenville/Cleveland assisted in getting this retirement community back to its pre loss conditions.  

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage in Local High School

5/25/2018 (Permalink)

Technician is setting up desiccant dehumidifier in local high school gym.

A local high school called SERVPRO of Greenville/Cleveland after suffering a water loss to their gymnasium area.  After calling SERVPRO of Greenville/Cleveland, the local high school was ready to dry out their floors held in the gymnasium for their upcoming graduation and other events in the next few days.  SERVPRO of Greenville/Cleveland set a generator, desiccant dehumidifier, and air movers to dry the affected areas.  

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we will be there fast with the help you need.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.