Recent Posts

Hurricane Irma

9/25/2017 (Permalink)

Storm Damage Hurricane Irma Water Damage Caused by Hurricane Irma

Hurricane Irma hit Florida as a Category 4 storm the morning of Sept. 10, ripping off roofs, flooding coastal cities, and knocking out power to more than 6 million people. By Sept. 11, Irma weakened significantly to a tropical storm as it powered north toward Georgia and Alabama. At 11 p.m. later that day, it weakened further to a tropical depression, and by Sept. 13, it had dissipated over western Tennessee.

SERVPRO of Greenville/Cleveland was dispatched to Florida after Hurricane Irma hit and did work at a house in West Palm Beach, Florida, after water entered the house. The drywall wall was affected and removed.  Equipment was set to dry the affected area.  The homeowner was happy with job that SERVPRO of Greenville/Cleveland completed.

Restoring Your Bolivar, Sunflower, or Washington County Commercial Property After A Water Damage Event

6/16/2017 (Permalink)

Flooding and water damage events at Bolivar, Sunflower, and Washington County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we will be there fast with the help you need.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Bolivar, Sunflower, or Washington County, Call SERVPRO

6/16/2017 (Permalink)

SERVPRO of Greenville/Cleveland provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Bolivar, Sunflower, and Washington County.  We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (662) 846-1700

Residential Services

Whether your Bolivar, Sunflower, or Washington County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Bolivar, Sunflower, or Washington County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Our Highly Trained Restoration Specialists can restore your Bolivar, Sunflower, or Washington County Home

6/16/2017 (Permalink)

SERVPRO of Greenville/Cleveland is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

Present accurate information to consumers and conduct business with honesty and integrity.

Require a technician on all jobs who has been formally trained and passed all required tests.

Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

Maintain liability insurance to protect all parties in the event of an accident.

Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Bolivar, Sunflower, or Washington County Home Have A Mold Problem?

6/16/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise mold removal and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today (662) 846-1700

Faster to your Bolivar, Sunflower, or Washington County Water Damage

6/15/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Greenville/Cleveland provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Greenville/Cleveland arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (662) 846-1700

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Damage in Shaw, MS

4/14/2017 (Permalink)

Fire Damage Fire Damage in Shaw, MS Electrical Malfunction causes fire in Shaw, MS.

This family’s Shaw home suffered from a fire caused by electrical malfunction. It’s always devastating when a family experiences a house fire, but SERVPRO of Greenville/Cleveland worked hard to recover the structure and contents. We were able to remove the soot and even the smell of the smoke from the home, so that the family returned to a safe, clean space. Our goal is always to make your home “Like it never even happened.” 

What To Expect: 

When we visit your home after a fire loss, we will scope the effected areas to determine the extent of the loss. We will always pretest affected surfaces to determine the type of smoke and which products will help us recover the area most effectively. We have the equipment, expertise, and experience to restore your fire and smoke damage. If a fire has damaged your home, call us right away at 662-846-1700. SERVPRO of Greenville/Cleveland  will treat you and your family with empathy and respect, and your property with care.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (662) 846-1700

Mold Infestation in Rosedale

3/20/2017 (Permalink)

Mold Remediation Mold Infestation in Rosedale Mold in Laundry Room

This Rosedale family discovered extensive microbial growth in their home. Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO of Greenville/Cleveland has trained technicians that were able to remove the mold growth, and then restore the space to preloss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 


The Mold Remediation Process


Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. When you discover mold, call us at (662)846-1700 and we will go through our standard mold remediation process: 



  • Inspection and Mold Damage Assessment

  • Mold Containment

  • Air Filtration

  • Removing Mold and Mold-Infested Materials

  • Cleaning Contents and Belongings

  • Restoration


If You See Signs of Mold, Call Us Today – (662)846-1700.

Employee Certification Training Program

2/22/2017 (Permalink)

Fire Damage Employee Certification Training Program Owner Michael Miller goes over ECTP Training with new employees Brett Jordan and Kurtis Morton.

Owner Michael Miller goes over ECTP Training with new employees Brett Jordan and Kurtis Morton.

Employee Certification Training Program (ECTP) is a training system designed to help SERVPRO® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

This program provides a practical and effective method for employee training. Involvement in ECTP will improve employee skills and provide an opportunity for employee recognition. It is the goal of ECTP to help you develop the highest quality front line employees in the industry.

There are four sections to the Employee Certification Training Program.  They include Crew Training, Water Restoration, Fire Restoration, and Carpet and Upholstery.

Christmas Elf

12/2/2016 (Permalink)

General Christmas Elf Look who I “SpotER”!

Look who I “SpotER”!

Sammy says, “Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us today”.

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet.

We will get the job done right. For a cleaning backed by state-of-the-art equipment and Professionals trained to the highest standards, call us today 662-846-1700.