SERVPRO of Greenville/Cleveland was called out to a fire damage in Washington County.  The fire started in the carport attic.  Luckily there was only minimal smoke damage throughout home.  SERVPRO of Greenville/Cleveland cleaned the home and got rid of smoke on the structure and contents part of house.

A customer recently had left the stove on in their residence and experienced a fire.  Smoke damage occurred throughout the home.  SERVPRO of Greenville/Cleveland was called by the homeowner's insurance company to go out and provide our services to get this house back to its preexisting conditions.

Local High School in SERVPRO of Greenville/Cleveland's territory recently had a fire that started in a bathroom.  The cause of loss was a trash can located in the guys bathroom.  SERVPRO of Greenville/Cleveland was called out to the high school to clean the walls, floors, baseboards, doors, etc. to return the bathroom back to its pre existing condition. 

One of SERVPRO of Greenville/Cleveland's Production Technicians, Thomas Thompson, is now ECTP Certified.  Thomas has completed all required sections of the Employee Certified Training Program.

Employee Certification Training Program (ECTP) is a training system designed to help SERVPRO^® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

Great job SERVPRO of Greenville/Cleveland on your first game of the season! Ready to watch our team do great this ball season!!

Call our office today at (662)846-1700 for your Fire and Water Damage Restoration needs!

Owner Michael Miller goes over ECTP Training with new employees Brett Jordan and Kurtis Morton.

Employee Certification Training Program (ECTP) is a training system designed to help SERVPRO^® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

This program provides a practical and effective method for employee training. Involvement in ECTP will improve employee skills and provide an opportunity for employee recognition. It is the goal of ECTP to help you develop the highest quality front line employees in the industry.

There are four sections to the Employee Certification Training Program.  They include Crew Training, Water Restoration, Fire Restoration, and Carpet and Upholstery.